- Harrisburg, PA
- January 13 - 19
Chuck Reaves presents Customer Focus: Your Role In Sales In Your Organization
“There are two types of people in the world: those who know they are in sales and those who do not.” – Chuckism #1
Can an entry-level employee chase off your best account?
Every employee is in a position to influence or impact a customer’s buying decision. Their manager is responsible for teaching them the behaviors necessary for attracting, growing and retaining accounts. Each person in each department needs to understand:
- What sales is and what it isn’t
- How their daily activities can help grow – or reduce – the organization’s income
- How their daily activities can help grow – or reduce – the organization’s profit
- When and how to actively participate in the sales process
- Internally
- Customer-facing
- How to become a sales-focused, not just sales-driven, organization
About the speaker:
More than 5000 audiences all over the world have heard Chuck Reaves speak. Chuck works with large and small organizations to help them sell more effectively using some of the latest technologies and processes in sales. He is pioneering Kaizen for Sales, Chief Sales Officer content, Supply Chain Selling, and a number of other cutting-edge concepts for increasing sales.
Chuck is the former top salesperson for AT&T where he was the highest producer out of 1,100 account executives. He is one of only 176 people in the 4,000-member National Speakers Association to have received the Certified Speaking Professional designation AND been inducted into the Speaker Hall of Fame (where his name appears next to Ronald Reagan).
For his volunteer efforts, he has been named Veterans Advocate of the year, Outstanding Georgia Citizen, and has been invited to the White House twice.
He is the author of nine books, numerous articles and has been interviewed by numerous media outlets. Chuck is a decorated Vietnam veteran and a successful entrepreneur.
This is a Vistage Speaker. Contact us to learn more about joining a Vistage group.
